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Common Questions
Everything you need to know about your pet's essentials and our shop.
How do I track my order?
You can track your order status and delivery details through your account dashboard or by visiting our Order Tracking page.
What is your shipping policy?
We offer free delivery on all orders above ₹1,000. Standard delivery takes 3-5 business days, while express options are available for an additional fee.
Can I return an item?
Yes, we offer a 30-day return window for unused items in their original packaging. Please contact our customer support team to initiate a return.
How do I contact support?
For any inquiries, you can reach us via WhatsApp or email. Our team is available Monday to Friday to assist you with your pet's needs.
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